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Mary Shores
Feb 1, 20224 min read
5 Quick Tips for Expert Collection Negotiations
If you’re uncomfortable negotiating, you’re not alone.
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Mary Shores
May 4, 20214 min read
Common Mistakes Collectors Make (And How to Fix Them!)
If you see these mistakes at your agency, that’s ok! There are many ways to fix them and keep moving forward.
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Mary Shores
Apr 27, 20213 min read
The Consumer Keeps Saying 'No'...Now What?
“What do you say when the consumer keeps saying ‘no,’ no matter what solutions you offer?”
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Mary Shores
Mar 2, 20216 min read
Are Your Collectors Making These 5 Mistakes?
I’ve had to address all of these issues during my 22 years as an agency owner.
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Mary Shores
Feb 16, 20215 min read
Top 5 Reasons I Created The Collection Advantage
When I was still a new agency owner, I had five main problems I wanted to solve, and over the past 15 years, I learned how to solve them.
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Mary Shores
Jan 19, 20216 min read
The 5 Zones You Need to Know to Succeed in Collections
Understanding each of these zones is key on all collection calls.
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